Shipping & Returns
We aim to process and dispatch orders promptly, but we cannot guarantee specific delivery times.
Delivery times may vary depending on your location and shipping method. We are not responsible for any delays caused by shipping carriers or customs clearance. You are responsible for providing accurate shipping information. We are not liable for any delays or losses resulting from incorrect shipping information provided by you. .
Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, returned products must be in their original condition and packaging, with all seals intact. We reserve the right to refuse refunds or exchanges for products that do not meet these criteria.
Refunds will be issued to the original method of payment within 7-10 working days of receiving the returned products.
Intellectual Property
All content on our website, including text, images, logos, and trademarks, is the property of our cosmetic brand and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.
Privacy Policy
We are committed to protecting your privacy. Our privacy policy outlines how we collect, use, and protect your personal information.
By using our website or purchasing products from us, you consent to the collection and use of your personal information in accordance with our privacy policy.
Governing Law
These terms and conditions are governed by the laws of [jurisdiction]. Any disputes arising out of or relating to these terms and conditions shall be resolved in the courts of [jurisdiction].
Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at sales@reemanluna.com or +917386293200.